If your chain breaks, we will replace or repair. If your tags need to be cleaned, polished, or repaired, we are happy to take care of for you. Please note shipping charges may be collected.
We are here for our customers and can be reached at email@example.com or call us at 855-687-TAGS. We believe we offer the highest quality, personalized jewelry on the market and absolutely stand behind our product. All Tiny Tags are custom-made in our Massachusetts studio and over 14 artisans handle each Tiny Tags. Due to the custom, personalized nature of Tiny Tags, our jewelry cannot be returned. If you are not happy with your Tiny Tags, please contact us at firstname.lastname@example.org for personal assistance.
Tiny Tags Difference
At Tiny Tags we laser engrave our jewelry with a highly precise, sophisticated laser engraving machine.
Most other personalized jewelry companies use ‘diamond drag’ to engrave their jewelry. Diamond drag cuts the metal using a bit to scratch the metal. Laser engraving uses a laser beam to engrave and does not cut the metal creating a fine, smooth finish.
We believe laser engraving creates a finer, more elegant personalized piece of jewelry. At Tiny Tags over 14 artisans are involved in every single Tiny Tags and all come with a lifetime guarantee (including chains).
Shipping and Production Time
VALENTINE'S DAY SCHEDULE:
2/3 -LAST DAY FOR FREE SHIPPING to receive for Valentine's day- domestic only
1/20 -LAST DAY FOR INTERNATIONAL ORDERS for Valentine's Day delivery
NON-HOLIDAY: All orders take approximately 8 to 11 business days to be made and shipped outside of Mother's Day and Christmas.
Yes, we ship internationally. Simply select your country at checkout!
Please note – every country has laws pertaining to Duties and VAT. Duties and VAT are calculated as a percentage of the customs value of the goods (item + insurance + shipping). Any duties and taxes on your international shipment will be billed directly to you by the global carrier. We have no control over the amount nor do we know, when you make your purchase, how much your country is going to charge you. Additionally we are not responsible for items lost or misplaced in customs.
Gift Messages and Gift Wrapping
All Tiny Tags are shipped in a beautiful jewelry box. We include a packing slip, NOT an invoice, with your order.
Return Policy and Repairs
Yes, if you received your Tiny Tags and want to change the size of your chain, please print out the found in the footer of our site. Please note, there is a $10 process and handling fee along, with any adjustment in price for the chain. Please mail chain with repair form, to Tiny Tags, P.O. Box 2910, Acton, MA 01720. Email email@example.com with questions.
Due to the personalization of all our jewelry we are not able to accept returns. All purchases are finals. Of course, if we made an error we will fix or redo. Please email firstname.lastname@example.org if you believe an error was made on your order.
To retain the shine and color of your Tiny Tags, please follow the care instructions. If a repair is needed, email email@example.com and we will address each repair individually click here.
Yes, all Tiny Tags are available in 14k yellow gold, 14k white gold, and 14k rose gold. Please contact us at firstname.lastname@example.org if you do not see an option to order gold in the color you’d like.
Yes, all of our products are sterling silver and meet the US standards of .925 Sterling Silver. You will always find a .925 marking on all Tiny Tags sterling silver pieces confirming they abide by the FTC laws.
All our sterling silver (chains and tags) are nickel free.
All Tiny Tags are 24k gold-plated with a sterling silver base, which is technically vermeil (pronounced vermay). Most 24k gold-plated jewelry usually has a base metal of copper, where as vermeil has a base metal of sterling silver which is the better metal. We choose to not use the word vermeil on the website only because it is often misunderstood. Vermeil is regulated by the FTC and requires a minimum gold thickness of 2.5 microns on all surfaces and be plated with 10k or 14k gold (at Tiny Tags we use 24k). All Tiny Tags 24k gold-plated are technically vermeil (sterling silver base and 2.5 microns of 24k gold).
Caring For Your Tiny Tags
As with all fine jewelry, proper care is essential. Here are some tips:
* When you are not wearing your jewelry, we recommend storing it in a sealed bag.
* Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia or when swimming in chlorinated water.
* Do NOT use silver cleaner. Silver cleaner will remove the black from the letters.
Gift Cards and Promotions
Yes, but please note, only one promotional gift card or promotion can be used on a single purchase.