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Policies & Procedures


Mother’s Day – Sunday, May 14th 2017

  • Starting on Monday, April 24th, all orders will take approximately 5 business days to be made.
  • FREE Shipping (USPS First Class) ends at 12 midnight on Wednesday, May 3rd. After that, $24.99 RUSH & USPS Priority Express shipping fee will apply.
  • All orders placed by 12 midnight on Sunday, May 7th are guaranteed to arrive prior to Mother’s Day, May 14th.

 

OUR COMMITMENT TO YOU

 Tiny Tags are GUARANTEED FOR LIFE. We believe we offer the highest quality personalized jewelry on the market and absolutely stand behind our product.  All Tiny Tags are custom-made in our Massachusetts studio and over 14 artisans handle each Tiny Tags.  If for any reason you are not happy with your Tiny Tags please contact us immediately at info@tinytags.com for personal assistance. We want you to LOVE your Tiny Tags! Click here to see all the stylists and bloggers who LOVE Tiny Tags.


PRODUCTION TIME & RUSH ORDERS

Standard orders take approximately 8 to 10 business days to be made plus shipping.  Starting on Monday, April 24th, all orders will take approximately 5 business days to be made.  Please call 855-687-TAGS or email info@tinytags.com to RUSH orders.  Rush orders are available for additional $20 and will be made in 5 business days.


SHIPPING METHOD

Free shipping is First Class Mail via USPS.  For Mother’s Day, USPS Priority Mail Express fees may apply.  Please call 855-687-TAGS or email info@tinytags.com to RUSH orders. Rush orders are available for additional $20 and will be made in 5 business days.


INTERNATIONAL ORDERS

Yes, we ship international. Simply select your Country at checkout.


GIFT MESSAGES & GIFT WRAPPING

 All Tiny Tags are shipped in a beautiful jewelry box. We include a packing slip, NOT an invoice, with your order.


CARING FOR YOUR TINY TAGS

How do I care for my Tiny Tags jewelry?
As with all fine jewelry, proper care is essential.  Here are some tips:

* When you are not wearing your jewelry, we recommend storing it in a sealed bag,

* Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia, or when swimming in chlorinated water.

*Do not use silver cleaner. Silver cleaner will remove the black from the letters.

 


MATERIALS USED

Do you offer 14k white gold and 14k rose gold?
Yes, all Tiny Tags are available in 14k yellow gold, 14k white gold, and 14k rose gold. Please contact us at info@tinytags.com if you do not see an option to order gold in the color you would like.


Are all Tiny Tags sterling silver?
Yes, all of our products are sterling silver and meet the US standards of .925 Sterling Silver. You will always find a .925 marking on all Tiny Tags sterling silver pieces confirming they abide by the FTC laws.


What is 24k gold plated/vermeil?
All Tiny Tags are 24k gold plated with a sterling silver base, which is technically vermeil (pronounced vermay). 24k gold plated jewelry usually has a base metal of copper, where as vermeil has a base metal of sterling silver. We choose to not use the word vermeil on the website only because it is often misunderstood. Vermeil is regulated by the FTC and requires a minimum gold thickness of 2.5 microns on all surfaces and be plated with 10k or 14k gold (at Tiny Tags we use 24k).

 


Are repairs available?
Please follow the instructions below to properly care for your Tiny Tags jewelry so that it retains its shine and color. If the repair is needed, email wecare@tinytags.com and we will address each repair individually.


PRIVACY POLICY

Any personal information that you may share with Tiny Tags is kept absolutely private. However, we do respect your right to privacy and will not send notices if you contact us and ask us not to. As you browse www.TinyTags.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with [company website]. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page (http://www.networkadvertising.org/choices/) to opt out of AdRoll and their partners’ targeted advertising. This data may be used by third parties such as AdRoll to target advertising on other sites based on your users online activity.