Every Tiny Tags has a LIFETIME GUARANTEE. We are here for our customers and can be reached at email@example.com or call us at 855-687-TAGS. We believe we offer the highest quality personalized jewelry on the market and absolutely stand behind our product. All Tiny Tags are custom-made in our Massachusetts studio and over 14 artisans handle each Tiny Tags. Due to the custom, personalized nature of Tiny Tags, our jewelry cannot be returned. If you are not happy with your Tiny Tags, please contact us at firstname.lastname@example.org for personal assistance.
PRODUCTION TIME & RUSH ORDERS
Standard orders take approximately 8 to 10 business days to be made plus shipping. Need your Tiny Tags faster? Please call 855-687-TAGS or email email@example.com to RUSH orders. Rush orders are available for additional $20 and will be made in 5-7 business days.
Free shipping is First Class Mail via USPS. Please call 855-687-TAGS or email firstname.lastname@example.org to RUSH orders and if want to OVERNIGHT (additional $24).
Yes, we ship international. Simply select your Country at checkout.
GIFT MESSAGES & GIFT WRAPPING
All Tiny Tags are shipped in a beautiful jewelry box. We include a packing slip, NOT an invoice, with your order.
MAY I EXCHANGE MY CHAIN?
Yes if you received your Tiny Tags and want to change the size of you chain you may do so within 15 days of receipt of your Tiny Tags. There is a $10 process and handling fee along with any adjustment in price for the chain. Please email email@example.com to receive an return label.
CARING FOR YOUR TINY TAGS
How do I care for my Tiny Tags jewelry?
As with all fine jewelry, proper care is essential. Here are some tips:
* When you are not wearing your jewelry, we recommend storing it in a sealed bag,
* Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia, or when swimming in chlorinated water.
*Do not use silver cleaner. Silver cleaner will remove the black from the letters.
Do you offer 14k white gold and 14k rose gold?
Yes, all Tiny Tags are available in 14k yellow gold, 14k white gold, and 14k rose gold. Please contact us at firstname.lastname@example.org if you do not see an option to order the gold in the color you would like.
Are all Tiny Tags sterling silver?
Yes, all of our products are sterling silver and meet the US standards of .925 Sterling Silver. You will always find a .925 marking on all Tiny Tags sterling silver pieces confirming they abide by the FTC laws.
What is 24k gold plated/vermeil?
All Tiny Tags are 24k gold plated with a sterling silver base, which is technically vermeil (pronounced vermay). Most 24k gold plated jewelry usually has a base metal of copper, where as vermeil has a base metal of sterling silver which is the better metal. We choose to not use the word vermeil on the website only because it is often misunderstood. Vermeil is regulated by the FTC and requires a minimum gold thickness of 2.5 microns on all surfaces and be plated with 10k or 14k gold (at Tiny Tags we use 24k). All Tiny Tags 24k gold plated are technically vermeil (sterling silver base and 2.5 microns of 24k gold)
GIFT CARDS AND PROMOTIONS
Please note only one promotional gift card or promotion can be used on a single purchase.
Please follow the instructions below to properly care for your Tiny Tags jewelry so that it retains its shine and color. If the repair is needed, email email@example.com and we will address each repair individually.
Any personal information that you may share with Tiny Tags is kept absolutely private. However, we do respect your right to privacy and will not send notices if you contact us and ask us not to. As you browse www.TinyTags.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with [company website]. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page (http://www.networkadvertising.org/choices/) to opt out of AdRoll and their partners’ targeted advertising. This data may be used by third parties such as AdRoll to target advertising on other sites based on your users online activity.